Resident Services Intern
Salary: $18/hour
Closing Date: 03/31/2026 11:59 PM Pacific
Are you passionate about community, equity, and helping families thrive? At Self-Help Enterprises (SHE), we believe strong communities start at home. For over 60 years, SHE has worked to create and sustain healthy communities by providing quality, affordable housing paired with resident services throughout the San Joaquin Valley
The Resident Services team is excited to announce their SHE’s Summer Internship Program for 2026. As a Resident Services Intern, you won’t just observe, you’ll actively support programs that strengthen affordable housing communities and improve the quality of life for residents. This is a hands-on opportunity to learn, grow, and contribute to meaningful work that supports real people in real neighborhoods.
Internship Objectives
The primary objective of this internship is to provide the intern with practical experience in resident services while expanding the department’s capacity to support affordable housing communities. Through direct involvement in programs, site visits, and administrative support, the intern will gain insight into how resident-focused services contribute to housing stability and quality of life.
Duration
The internship will run for 10 weeks in the summer, from June to August. Start and end dates are flexible based on the intern’s availability.
Learning Outcome and Opportunities
Through this internship, the intern will develop:
- Experience working directly with residents in affordable housing communities
- Strong communication and interpersonal skills
- Knowledge of resident services, community engagement, and housing programs
- Skills in data collection, analysis, and program evaluation
- Professional experience working within a multidisciplinary team
Department Support & Supervision:
The intern will report to the Resident Services Manager and be supported by a team of four Housing Specialists and one Community Builder. The department offers a collaborative environment with diverse projects, ensuring a fulfilling and educational internship experience through mentorship, hands-on learning, and exposure to multiple aspects of resident services work.
Responsibilities
Key Responsibilities
Resident Engagement & Site Support:
- Participate in site visits to multifamily housing communities
- Engage with residents and property management staff
- Assist with planning and facilitating resident meetings and community activities
Program Support – After School Program:
- Assist with building and maintaining an after-school program database
- Support curriculum development and organization
- Provide coordination and administrative support to program staff
Data Collection & Analysis:
- Assist with collecting, organizing, and analyzing resident services data
- Support surveys and other resident feedback tools
- Help document outcomes and prepare summary reports
Community Engagement & Administrative Support:
- Support outreach efforts and community engagement initiatives
- Assist with documentation, scheduling, and general departmental support
- Collaborate with Housing Specialists and the Community Builder on ongoing projects
Must Haves
- Eager to learn about and gain experience in affordable housing and community development.
- Passionate about serving people and improving the lives of those in our community.
- Comfortable engaging with participants and partners in our service area.
- High School diploma or GED, or related experience and/or training, or an equivalent combination of education and experience.
- A letter of recommendation from a mentor, educator, or manager who can attest to your strengths in a professional or academic setting (to be submitted with the application)
Skills
You're passionate
You're a passionate and energetic person who's excited to connect and strategize with residents and communities.
You love people, communities, and problem solving
You're always excited to meet someone new, listen, and help them find solutions to their needs.
You were born a people person
You enjoy interacting with people–over email, on the phone, and in person. You're a great listener, motivator and get excited to help others be more successful.
You get excited about the details
You're a detail oriented person who is organized and always looking for efficiencies.
You're a creative and strategic thinker
You strive to come up with innovative and creative solutions to problems that seem impossible. You're capable of thinking about the big picture and coming up with a plan to execute.
You're self-motivated
You see something that can be improved and you go after it. You have a strong desire to help others and to be a part of something special at Self-Help Enterprises.
EQUAL OPPORTUNITY EMPLOYER