Project Manager – Emergency Services/Water Well
Salary: $24.79 – $38.46/hour
Closing Date: 05/10/2024 by 11:59 PM Pacific
As a Project Manager, you will assist the Water Well Manager in implementing emergency services programs and lead a team in highly diverse and disadvantaged communities throughout the San Joaquin Valley. You should understand and empathize with the needs of communities, families, and individuals affected by emergency and water-related crises, as this position blends the technical aspects of operations management with direct service provision to diverse participants throughout the San Joaquin Valley.
Responsibilities
- Assist the Water Well Manager in all aspects of the Water Well program, including:
- Read and interpret policies, plans, contracts, funding agreements, and similar documents.
- Review documents and conduct data entry with accuracy.
- Supervise, train, and review the work of Water Well staff, including daily operations & tasks.
- Assist with quality control document review of grant financing packages and participant files to confirm eligibility via income, property, and title verification.
- Assist with working with contractors directly regarding final grant approval documents, including but not limited to Terms of Awards and updated Final Estimates.
- Assist with the funding process on water well files, including but not limited to participants, contractors, accounting, and field staff.
- Review complicated cases and make eligibility determinations based on existing program criteria.
- Evaluate processes and procedures to ensure efficiency and make recommendations for improvement.
- Coordinate services with other programs within the Emergency Services department and other departments within the organization.
- Maintain effective working relationships with vendors and partners.
- Handle escalated customer service issues to ensure positive outcomes while complying with applicable policies and funding restrictions.
- Prepare reports and other documentation to support invoicing, budgeting, and decision-making related to the program.
- May conduct outreach to communities to increase program awareness and enrollment.
Must Haves
- Bilingual proficiency in English/Spanish is desirable but not required.
- Loan/Grant Processing experience.
- Ability to work independently and as a team member.
- Ability to maintain confidentiality of information.
- Be detail-oriented and a self-starter.
- Capacity to work effectively on multiple projects with tight deadlines.
- Four-year college degree or equivalent work experience.
- Strong computer skills (Office 365, Word, Excel, Outlook, Publisher, PowerPoint, etc.)
- Effective oral and written communication skills.
- Familiar with property ownership documents, including Grant Deeds and Property Profiles.
- Capability to work from a Corporate Office at least two days out of a five-day work week.
Skills
You're passionate
You're a passionate and energetic person who's excited to connect and strategize with residents and communities.
You love people, communities, and problem solving
You're always excited to meet someone new, listen, and help them find solutions to their needs.
You were born a people person
You enjoy interacting with people–over email, on the phone, and in person. You're a great listener, motivator and get excited to help others be more successful.
You get excited about the details
You're a detail oriented person who is organized and always looking for efficiencies.
You're a creative and strategic thinker
You strive to come up with innovative and creative solutions to problems that seem impossible. You're capable of thinking about the big picture and coming up with a plan to execute.
You're self-motivated
You see something that can be improved and you go after it. You have a strong desire to help others and to be a part of something special at Self-Help Enterprises.
EQUAL OPPORTUNITY EMPLOYER