Loan Processor – Loan Portfolio Management
Salary: $20.79-37.33/hr.
Closing Date: February 15, 2026
At Self-Help Enterprises, our lending work helps make homeownership possible for families and communities across the Central Valley. Behind every successful loan is a dedicated team ensuring accuracy, compliance, and care at every step of the process.
We are currently seeking a Loan Processor (I, II, or Senior) to join our Loan Processing Management team. This is an exciting opportunity to contribute to meaningful, mission-driven work while building or advancing your career in housing finance, loan servicing, and community development.
This role will support the administration of our housing loan portfolio, and is responsible for loan documentation, escrow and title coordination, payment processing, and compliance support. The level at which candidates are hired will depend on experience, technical knowledge, and demonstrated responsibility.
Loan Processors work closely with program managers, title and escrow companies, finance staff, and internal partners to ensure timely, compliant, and accurate loan processing from origination through payoff.
We will hire the selected candidate at the level that best matches their skills and experience (Loan Processor I, II, Senior, or Technician).
Responsibilities
Escrow, Title & Documentation
• Prepare and record grant releases, deeds of reconveyance, lien releases, subordinations, and related legal documents
• Conduct title searches and pull property profiles
• Retrieve and file recorded documents
• Prepare demands for escrow and loan payoffs
• Maintain organized and accurate loan files (digital and physical)
Lending & Loan Servicing
• Prepare loan documents and disclosures
• Enter new loan data into internal systems
• Post daily loan payments and payoff transactions
• Generate payment coupons and support compliance documentation
• Maintain delinquency and payment reports
Reporting & Compliance
• Support compliance and partner program reporting
• Verify the accuracy of payment postings and loan balances
• Assist with audits and quality control reviews
Additional Senior-Level Responsibilities (as applicable)
• Prepare complex loan, escrow, and title documents
• Oversee lien release and reconveyance processes
• Verify loan funding and payment postings
• Serve as a technical resource and provide training support to junior staff
• Perform quality control reviews to ensure regulatory and organizational compliance
Must Haves
• Excellent attention to detail and accuracy
• Strong organizational and record-keeping skills
• Ability to meet deadlines and manage competing priorities
• Proficiency with data entry and financial systems
• Collaborative, team-oriented approach
• Strong customer service skills
• Bilingual (Spanish) Required
• Commitment to SHE’s mission and values
In addition:
Loan Processor I (Entry Level)
• High school diploma or equivalent required
• Administrative, clerical, or finance-related experience preferred
• Strong attention to detail and organizational skills
• Ability to handle confidential information professionally
Loan Processor II (Intermediate)
• Prior loan processing, escrow, title, or lending experience required
• Working knowledge of loan documentation and payment processing
• Ability to manage multiple priorities independently
• Strong accuracy and time-management skills
Senior Loan Processor
• Extensive experience in loan processing, escrow, and title coordination
• Advanced knowledge of loan documentation, funding, and compliance requirements
• Experience in training or supporting other staff preferred
• Strong problem-solving, communication, and quality control skills
Skills
You're passionate
You're a passionate and energetic person who's excited to connect and strategize with residents and communities.
You love people, communities, and problem solving
You're always excited to meet someone new, listen, and help them find solutions to their needs.
You were born a people person
You enjoy interacting with people–over email, on the phone, and in person. You're a great listener, motivator and get excited to help others be more successful.
You get excited about the details
You're a detail oriented person who is organized and always looking for efficiencies.
You're a creative and strategic thinker
You strive to come up with innovative and creative solutions to problems that seem impossible. You're capable of thinking about the big picture and coming up with a plan to execute.
You're self-motivated
You see something that can be improved and you go after it. You have a strong desire to help others and to be a part of something special at Self-Help Enterprises.
EQUAL OPPORTUNITY EMPLOYER